Call do not disturb
You will not be rung in the app for inbound calls on the teams you select. Forwarding and voicemail for those numbers are unchanged.
Teams
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Use Group MMS to text multiple clients on one shared thread—family law, estate planning, and co-party updates without duplicate 1:1 messages.
Build reusable SMS templates with merge fields for hearings, billing, and intake. Send from the message widget or automate client reminders in LawyerLink.
Register A2P 10DLC brands and campaigns plus STIR/SHAKEN voice attestation so law firm SMS and calls deliver—without juggling Twilio consoles.
Turn client texting into a firm workflow: two-way SMS threads tied to matters, team visibility, and ethics-aware guardrails—not another personal inbox.
Reduce no-shows and missed deadlines with a clear client reminder workflow. Compare email vs SMS, timing, and how practice software keeps outreach consistent.