Call do not disturb
You will not be rung in the app for inbound calls on the teams you select. Forwarding and voicemail for those numbers are unchanged.
Teams
13 posts
Showing 1–12 of 13 posts
Use Group MMS to text multiple clients on one shared thread—family law, estate planning, and co-party updates without duplicate 1:1 messages.
Build a legal rolodex for prosecutors, opposing counsel, courts, and vendors—search, call, text, and link outreach to matters in LawyerLink.
Convert client calls, texts, and interaction reports into matter tasks with AI suggestions—auto from transcripts, one-click from SMS and IR notes in LawyerLink.
Build reusable SMS templates with merge fields for hearings, billing, and intake. Send from the message widget or automate client reminders in LawyerLink.
Put clients on hold, brief a colleague privately, then complete a warm transfer—all from your browser with recording intact and matter context preserved.
Stop losing client email in personal inboxes. Thread conversations on the matter, reply from practice management software, and give the firm a searchable record.
Register A2P 10DLC brands and campaigns plus STIR/SHAKEN voice attestation so law firm SMS and calls deliver—without juggling Twilio consoles.
Turn client call recordings into searchable transcripts and AI summaries with key points and action items—tied to the case file, not a separate app.
Place outbound client calls from the matter record with firm caller ID, recordings, and matter context—no personal cell or desk phone hunt.
Put Zoom and court video links on the matter calendar, sync them to staff phones, and send clients one trusted join URL—not a buried email thread.
Turn client texting into a firm workflow: two-way SMS threads tied to matters, team visibility, and ethics-aware guardrails—not another personal inbox.
Track retainer deposits, billable burn-down, and client-facing activity statements in MyLawyerLink—firm practice records, not IOLTA or trust accounting.