You will not be rung in the app for inbound calls on the teams you select. Choose a duration or "Until I turn it off" for roles that never answer. Forwarding and voicemail for those numbers are unchanged.
Teams
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Register A2P 10DLC brands and campaigns plus STIR/SHAKEN voice attestation so law firm SMS and calls deliver—without juggling Twilio consoles.
Turn client call recordings into searchable transcripts and AI summaries with key points and action items—tied to the case file, not a separate app.
Place outbound client calls from the matter record with firm caller ID, recordings, and matter context—no personal cell or desk phone hunt.
Put Zoom and court video links on the matter calendar, sync them to staff phones, and send clients one trusted join URL—not a buried email thread.
Turn client texting into a firm workflow: two-way SMS threads tied to matters, team visibility, and ethics-aware guardrails—not another personal inbox.
Track retainer deposits, billable burn-down, and client-facing activity statements in MyLawyerLink—firm practice records, not IOLTA or trust accounting.
Reduce no-shows and missed deadlines with a clear client reminder workflow. Compare email vs SMS, timing, and how practice software keeps outreach consistent.